Customer Testimonials

I don’t normally write in to compliment contractors but I feel after the special service I have received by your company that I would make an exception. You will see by your records that one of your surveyors came to my house on 18th January this year to inspect a condensation issue I was experiencing in my utility room and one of my upstairs bedrooms. (I previously had two damp specialist companies out to diagnose the cause and both of them recommended PIV’s and extra ventilation to which I was not completely convinced). After your Surveyor inspected the whole property, he had noticed some large gaps in my cavity wall insulation; he went onto explain about thermal bridging and made a recommendation to have the insulation removed and re-insulated with a bonded-bead insulation. The job was completed 5 days after he came and the bead insulation completed a few days after. I can now say my internal walls are free from condensation! Please pass on my thanks to the CES team.

Mr Rodgerson

Conwy
I would just like to thank CES Northwest for their quick and efficient removal of my cavity wall insulation at my house. After having damp and black mould in my Lounge and Dining Room, one of your Surveyors attended within a couple of days of calling your office to inspect the damage. Following his investigation, he found that the insulation in the walls was very wet, he was able to show me the insulation on a camera and he also removed a small amount, so I could feel how wet it was. Within two weeks your teams had arrived and removed the insulation and they also showed me lots of rubble that had also been removed. Wez and David your two technicians were very polite in explaining the process to me at the beginning and at the end of the job, the outside was kept clean and tidy throughout the work. They returned the following day to put in the new bead insulation so I will look forward to reducing my heating bills! Thanks again. One of the things that you may have heard of is the EPS bead. This solution is well worth considering if you are developing a property.

Mrs Jackson

Liverpool
Please pass on my gratitude to David and Kyle for completing the damp proof work at my home last week. They arrived every day on time and kept me informed on what section of the work they were completing as it happened. Although quite noisy, they asked me to keep my car away from the drive and keep my windows closed and any washing in from the lines outside due to the brick dust; I felt that they accommodated any of my concerns prior to carrying out their work. Two very consensus workers that are an asset to your company. Please pass on my thanks to them both.

Mr Ahmed

Birmingham
Following a flood at my property last year, my insurance provider had engaged with your company to remove the cavity wall insulation and decontaminate the cavity walls. I really wanted to let you know that your surveyor through to the operatives that carried out the work acted exemplary. I found that other insurance contractors really didn’t want to help me in getting my home back to its original condition, I felt that ‘insurance’ work was not held in the same regard as if I were paying them. However, your staff made me feel as if they really wanted to help and offered me empathy towards my loss. Thank you! (please pass on my thanks to your staff that were involved) The job was completed 5 days after he came and the bead insulation completed a few days after. I can now say my internal walls are free from condensation! Please pass on my thanks to the CES team.

Mr Taylor

Bedfordshire
TOP Call Now ButtonCall Now